Shipping policy
Thank you for shopping with Upicko. This Shipping Policy explains how we process and deliver your orders. By placing an order with us, you agree to the terms outlined below.
Order Processing Time
All orders are processed within 1 to 3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time & Delivery
We currently ship to addresses within the United States only.
Once your order has shipped, delivery typically takes 7 to 15 business days, depending on the product and your location. Many of our products are eligible for faster delivery and typically arrive within 3 to 5 business days. Estimated delivery times will be shown on the product page and at checkout where available.
Please note that delivery times are estimates and not guaranteed. Delays caused by customs, weather, carrier issues, or other circumstances beyond our control may occasionally affect delivery times.
Shipping Costs
Shipping costs vary by product. Many of our products qualify for free shipping, while others have a shipping fee based on size, weight, and destination. The exact shipping cost for your order will always be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number and tracking link so you can follow your package's progress to your door.
Order Processing After Shipment
Once an order has shipped, we are unable to change the shipping address or cancel the order. Please double-check your shipping information carefully before completing checkout.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact our support team at support@upicko.com and we will work with you to locate your package or find a resolution.
Questions
If you have any questions about this Shipping Policy, please contact us at support@upicko.com.